Special deal
Your next flight
Group quotation
Preparing a group trip? Want to prepare it with peace of mind? Please fill in the form below to obtain a personalized price quotation.
Condition to benefit from a "GROUP" rate: 10 passengers travelling on the same dates and on the same flights.
My booking
Manage a booking, request a special meal, select a seat, book an additional service, update personal details?
All this is possible thanks to the management of your online booking!
Refund
Would you like to be reimbursed for a trip before departure or for taxes for a trip not taken?
Please cancel your booking at your point of sale and fill in the the form below. We will reply as soon as possible.
You can also find out more in our FAQ section.
Your last flight
Baggage incident
Did your baggage not arrive on your flight or is it damaged? We are doing everything we can to help you resolve this incident and apologise for any discomfort caused.
Claim
A suggestion? A compliment or a claim? We are here to help you.
Please note that only claims regarding your bookings or your travel will be answered. For any information or booking request, please contact our commercial services.
Delayed bag
Aircalin is linked to an international baggage tracing system (World Tracer). This system allows us to locate the majority of delayed baggage.
To track your missing baggage, enter your baggage declaration reference (10 characters for example NOUSB12345) given at the airport in our search tool below.
Contacts
Our contacts
You need information to prepare your journey easily? You wish to have information concerning your reservation? You wish to contact us to organise your journey on our lines?
Our teams answer your questions at the following address and phone number.
Your personal data
Would you like to access or modify your personal data?
With its Privacy Policy, Aircalin makes every effort to guarantee the protection of your personal data, some of which are necessary to obtain an airline ticket.